Thank you for choosing our digital dance guides. We are genuinely excited to be a part of your creative journey and are committed to providing you with high-quality, thoughtfully designed materials to support your growth as a dancer and choreographer.

We understand that when purchasing digital products, clarity and confidence in what you’re buying is essential. That’s why we’ve created this detailed Refund and Returns Policy to explain how we handle any questions or concerns regarding payments, downloads, and product access.

Digital Product Nature

All of the items sold on our website are digital products, including but not limited to PDF guides, worksheets, downloadable templates, and interactive materials. Because these files are delivered instantly or shortly after purchase via email or direct download links, they are considered non-returnable and non-refundable once accessed.

Please make sure you carefully review all product descriptions, previews, and included materials before making your purchase.

No Returns or Exchanges

Due to the intangible nature of digital products, we do not accept returns, exchanges, or cancellations after a download link has been sent or a file has been accessed. Once you receive access to your purchase, the product is considered “opened,” and the transaction is final.

If you’re unsure whether a product is right for you, we encourage you to contact us before purchasing — we’re happy to answer any questions or provide additional information.

Exceptions & Special Cases

While we generally cannot provide refunds for digital items, we do understand that certain situations may require individual consideration. Refunds or credits may be issued in the following exceptional cases:

• Duplicate purchase: If you were accidentally charged twice for the same guide, we will gladly refund the duplicate payment.
• Wrong item purchased: If you purchased the incorrect product and have not yet downloaded or accessed it, you may request an exchange or refund within 7 days of purchase.
• File issues: If the product file is corrupted, incomplete, or cannot be opened, and we are unable to provide a functional replacement within a reasonable time, we will offer a full refund.

To request a refund under these conditions, please contact our customer support team at help@mmdance-s.xyz with the following information:

• Your full name and email used during purchase
• Order number and product title
• A brief description of the issue

We aim to respond to all refund requests within 1–2 business days.

Our Promise

We are committed to your satisfaction. Our goal is to offer exceptional educational content for dancers, choreographers, and instructors worldwide. If something isn’t working for you — whether it’s a technical issue or something you didn’t expect — we’re here to help. While we may not be able to issue a refund in every case, we will always aim to resolve your concern professionally and fairly.

Need Assistance?

If you experience any problems with your download, need help understanding how to use our materials, or simply want advice before purchasing, please feel free to reach out.

You can contact us anytime at help@mmdance-s.xyz, and we will get back to you as quickly as possible — typically within 24–48 hours on business days.

Important Note:
By completing a purchase on our website, you agree to this Refund and Returns Policy and understand that all digital products are final sale unless otherwise stated under the exceptions listed above.